About Us
Conflicts can be destructive and costly. Conflicts can also be catalysts for progress and growth. Whether a conflict is ultimately negative or positive is often a matter of how the parties involved choose to resolve the matter. Established in 2017 by Caroline (Huff) San Martin, J.D., The Delta Firm is a leading dispute resolution company in Arkansas. Our comprehensive range of services includes mediation, arbitration, human resources services, and political consulting. We take pride in our commitment to providing exceptional services to our clients and resolving their disputes in a timely and efficient manner. Whether you need help resolving a one-time dispute (divorce, personal injury, etc.) or navigating complex employment laws, our team of experienced professionals can provide the customized solutions you need. ​
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Our focus is on empowering clients to resolve disputes outside of the courtroom and to prevent conflicts in the future. As a skilled strategist, Caroline assesses each client’s needs, provides them with resources and options of how to navigate complex issues. Our team saves clients thousands of dollars and months (if not years) of stressful litigation.
About Caroline San Martin
Caroline San Martin, founder and owner of The Delta Firm (est. in 2017), blends her legal expertise with her strong interpersonal skills to guide individuals, schools, and businesses through complex conflicts with professionalism and empathy. Innovative and solutions-focused, Caroline has over 8 years of proven success in conflict resolution (mediation and arbitration), legal compliance, and strategic negotiation. Certified by the Arkansas Supreme Court’s Dispute Resolution Commission, Caroline has a proven track record of facilitating productive dialogue and achieving mutually agreeable outcomes across diverse disputes, including circuit court cases (including Domestic Relations, Access and Visitation, Civil, Probate) and special education matters.
An alumnus of Conway High (2009) and the University of Central Arkansas (2012) and of the William H. Bowen School of Law (2016), Caroline committed to maintaining the highest standards of integrity, neutrality, and confidentiality in every case.
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“Mediations, Facilitations, Arbitrations, and IEP meetings are all cogs in the wheel of justice. I am so incredibly honored to serve my clients. I was born and raised in Conway. Although I love traveling for cases, I’m thrilled to have the opportunity to hang my shingle in Conway, Arkansas.”
- Caroline San Martin
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Caroline enjoys painting, hanging out with her family, cooking, and traveling.
She is married to Lucas San Martin (from Wichita, Kansas), who is the owner of Farmers Insurance – San Martin Agency (www.siarkansas.com). The two have recently consolidated their offices into one and have completed a build-out in west Conway (2850 Prince Street, Suite 57). Caroline and Lucas have two large dogs, Havana (5 yr old Afghan/husky mix) and Lady Bear (1 year old husky/great pyrenese mix).
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Education​
Juris Doctorate (2016)
William H. Bowen School of Law
Little Rock, Arkansas
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B.A. in Political Science (2012)
University of Central Arkansas
Conway, Arkansas
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Conway High School (2009)
Conway, Arkansas
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Certifications
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Special Education Facilitator-Mediator
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Civil Mediator
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Domestic Relations Mediator
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Access and Visitations Mediator
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Probate Mediator
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About Suzanne Jones
Suzanne K. Jones is a consultant, advocate for children, and crisis response trainer (National Organization for Victim Advocacy). Suzanne owns SKJones Consulting (website coming soon) and can be booked for training sessions, seminars, or HR training. Email her for a quote at suzannejonesar@gmail.com. Her role involves equipping individuals and organizations with the skills and knowledge necessary to effectively support at-risk youth during critical times (i.e. suicide prevention, youth mental health factors, etc.). Suzanne's expertise in crisis response is instrumental in shaping policies and practices that promote awareness of key factors that gravely impact the mental health of at-risk youth.
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Suzanne's academic journey began at the University of Central Arkansas, where she pursued both her undergraduate and master's degrees. This educational foundation provided her with a strong understanding of psychology, social work, and victim services, forming the basis for her career in advocacy and crisis management.
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The work that Suzanne has done and continues to do influences how organizations and communities respond to crises, ensuring victims receive the support they deserve. Through her dedication and expertise, she is a beacon of hope and a vital resource for those in need.
Education​
M.S. in Nutrition (2007)
University of Central Arkansas
Conway, Arkansas
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B.S.E. in Home Economics (1994)
University of Central Arkansas
Conway, Arkansas
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Biggers-Reyno High School (1990)
Biggers, Arkansas
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Certifications
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Arkansas Educator License: FACS
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Mental Health First Aid Trainer for National Council for Behavioral Health
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National Trainer for "Stop the Bleed"
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National Trainer of Civilian Response to Active Shooter Events for "ALERTT"​​